Q1 : What's minimum order quantity and how long could ship ? The
minimum order quantity is 1pcs, and as normal, we will finish the
goods in 15 days after receiving deposit. Q2: Do need any
installation when receive hmacine ? We assemble all well before
delivery, no need any installation, that mean when customer receive
the goods, just follow our attached user manual, which plug the
power and open all computers, then can play. Q3 : What kind of
shipment provided ? Goods could be ship by sea or by air, and we
provide shipment service, CIF(to destination port) and DDP(to door)
service. Q4 : What's the guarantee? When problem happen, our
service team will help you to check what's the reason exactly step
by step, if that's the software problem, we would remote and solve
it with customers by Team Viewer, if that's the spare parts
problem, we will send the replaceable part to customers by DHL or
other fast parcels and teach customers how to replace it. We're
offering 15 months super warranty, please check details below: 1,
The warranty period is 12 months,PROMISE. 2, During the warranty
period, if parts are damaged and need to be repaired (artificial
damages and easy-broken part are not included), customer no need to
send back first and wait after repairing, instead, we will send the
replaceable part to customer by DHL or other fast parcels, no need
to wait and save time,FAST. 3, Both spare parts and parcel freight
to customer side are free,BOTH FREE. 4, We provide maintenance for
whole life! Q5 :About payment We can provide bank letters of
credit, and transactions will be protected by international law. Q6
: About contract issue We will send the contract to the customer
through Alibaba, and then when the customer receives it, confirm
and pay the deposit, arrange the production after receiving it, the
customer pays the balance when the goods are finished, and then
deliver the goods according to the customer's instructions. If the
customer finds any problems when receiving the goods, he may file a
complaint,compensation or even return dispute with the manufacturer
of China.
Q7 : What kind of payment acceptable ? We accept payments of L/C, T/T, Western Union
